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Business Intelligence Pipeline |
Tue, 8 Nov 2005 03:00:00 EST |
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Making Web Services and Outsourcing Work Together |
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Although business leaders in many enterprises are enthusiastically embracing BPO, clear disconnects are becoming apparent between this board-level Nirvana and the organization's practical ability to deploy BPO, says NelsonHall vice president Phil Fersht, when they dive into the weeds of business and operational process redesign. One of the largest impediments in many organizations looking to BPO is the ability to configure IT systems to deal effectively with the management of outsourced and multisourced business processes. |
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